Ordering Online Has Made Shopping Easier and More Convenient For All Of Us.

Ordering online has made shopping easier and more convenient for all of us. The ability to visit a store from your computer means you don’t have to visit a brick and mortar store to get what you need. You can now avoid traffic and save time, all with the convenience of ordering from home or work. This doesn’t always go without a hitch. Some online retailers don’t have customer service / phone support and orders can take a long time to ship.

At ABC Office, we have our own facility, service technician, customer service staff and warehouse. Because we have these services in-house, we can offer you a better shopping experience. About twice a year, we send our customers a survey. In this survey, we ask for feedback and recommendations.

As a result of our June 2004 survey, we have decided to make a few changes to the way we process orders. We believe that these changes will make the ordering process run smoother and help you get your order more quickly. We have created a new service called the 48-hour ship or notify guarantee.We want to give you the peace of mind to know that your order is being taken care of. We understand that your order is important and we want to make sure you get it as soon as possible.

We now guarantee that your order will ship within 48 business hours; or if delayed, we will notify you of its status. Please feel free to take a look at this new policy here: Ship or Notify Guarantee.

Ship or Notify Guarantee

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